TJX: Next Move to Total Dominance
From TheRobinReport.com --- Four years later, I still say, “The TJX business model is not easily copied.” In fact, one could make the case that the specific differentiators and advantages that have...
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Neiman Marcus Innovates a Resale Model
From TheRobinReport.com --- For the past several years, each Earth Day has surpassed the one before it with tons of digital and physical media loudly “talking the talk” about saving the planet. Big...
View ArticleRetailing Goes to Pot
From TheRobinReport.com --- You’re not in Kansas anymore. When you walk in the front door of Planet 13 just off the Las Vegas Strip you are in both a new era for American retailing and a state-of-the...
View ArticleMichelle Gass: Kohl’s Chief “Daredevil”
From TheRobinReport.com --- A little over a year ago, I wrote an article, “Kudos to Kohl’s CEO Kevin Mansell – Greatness Agenda Kicks In“. It was entitled rightfully so, as Kohl’s Chief Mansell...
View ArticleBrookfield Is Trying to Turn a Bleaker Street Back into Bleecker Street
From TheRobinReport.com --- Mention Bleecker Street to someone and, depending on their age and the context, you will get a myriad of answers. To certain people, Bleecker will always be the heart of New...
View ArticleWalmart Town Centers: One More Wow!!!
From TheRobinReport.com --- Wow! Another huge disruption coming out of McMillon’s Walmart. They seem to have one speed only: meteoric. One could say I spend too much time covering their warp speed,...
View ArticleSears: From Behemoth to The Brink
From TheRobinReport.com --- It is finally happening: Sears is on the brink. I’ve been predicting this from Eddie Lampert’s Bezos-like “day-one” declaration that he was going to return Kmart and Sears,...
View ArticleThe Container Store Reimagines Space
From TheRobinReport.com --- The Container Store has launched a new space program. And its target is not necessarily the moon, but to reach for that most unworldly retail destination these days:...
View ArticleHenri Bendel: Adrift from the Beginning
From TheRobinReport.com --- I considered myself ahead of the curve when last April I wrote “Victoria’s Secret: Behind the Curve.” Now, I consider myself behind the curve, so to speak. I should have...
View ArticleKroger Goes Home: Eat Here. Get Pillows
From TheRobinReport.com --- Back when Walmart first went into the grocery business, it took some getting used to that you could buy your food at a store previously only known for general merchandise...
View Article10 Things RH Does That Prove Physical Retailing Works
From TheRobinReport.com --- At 90,000 square feet and six stories, the new RH Gallery retail location in Manhattan’s trendy Meatpacking District does more than just dominate the neighborhood landscape....
View ArticleVisit Devon Yard to See the Future of Anthropologie
From TheRobinReport.com --- People are born curious. It’s in our DNA. Actually, there is a curiosity gene. Researchers postulate that humans are driven to explore new things and pursue new experiences...
View ArticleBrandless – A Fad Like Shake Weight® or the Next Big Thing?
From TheRobinReport.com --- With just a single year under its belt, Brandless, which prices all its roughly 300 products at $3, is reportedly valued at nearly $500 million, which is more than what...
View ArticleWalmart: A $500B Lawn Dart Desperately Seeking a Patch of Grass
From TheRobinReport.com --- A lot of people have begun to sing Walmart’s praises. I’m not one of them. In fact, Walmart is a company I have an increasing amount of disdain for. In fact, I would liken...
View ArticleThe Future of Women’s Specialty Apparel
From TheRobinReport.com --- Women joining the workforce in huge numbers was a cultural game changer and fueled growth in women’s apparel brands in the 1980s through the early 2000s. Specialty retail...
View ArticleWilliams Sonoma: Nobody Does It Better
From TheRobinReport.com --- Is Williams Sonoma the best home furnishing retailer in the country today? It would be hard to argue otherwise. In perhaps every single area of retailing performance –...
View ArticleKroger’s Little Car Experiment
From TheRobinReport.com --- Every now and then news crosses my desk that seems so unlikely that I suspect it might be a hoax. Of course, that happens with alarming frequency when it comes to political...
View ArticleWegmans’ Love Affair with Customers
From TheRobinReport.com --- Let’s face it: Grocery shopping is a pain. It takes valuable time that could be used more productively elsewhere. It is such a hassle that by the time you are done doing it,...
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Prime Day 2018
From TheRobinReport.com --- You may have enjoyed the fireworks last week on July 4th and beach and backyard time with family and friends, but over at Amazon the relentless ninjas were preparing for the...
View ArticleBest Buy, Worst Service
From TheRobinReport.com --- We know most every organization has an underbelly. Hopefully, customers never get to experience that dark and dysfunctional place where unlucky customers get tossed about by...
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